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FAQs

  • What do I get in my subscription?

    1. A mobile app based on the app your purchased, with a modified look and feel to suit your website. The colours, icons, fonts, splash screens and backgrounds can be changed. Note that any functional or workflow modifications are not part of the purchase

    2. Publishing this modified version of the app to the Apple iTunes Store and Android Play Store via your accounts.

    3. 6 months access to the main stream of the source code so that after the first build you can build yourself

    4. In case you want us to build the app for you, you can avail the build service from us, read more about it here. Note that you will need an active subscription to be able to avail the build service

  • If I have a custom branded app, and you make enhancements to the base app, do I get updates to my version? For how long?

Upon purchase, you get 6 months access to the main app’s source code. Additionally we also provide the modified assets, CSS files the first time we create the build for you. With these 2 you can very easily make the further builds using appropriate software.

  • Does my purchase include Android as well as the iOS builds?

Yes, it does include both, and we are working on adding Windows Phone support too.

  • Is the app completely native, or do you use Appcelerator or Phonegap for cross-platform compatibility?

It's a hybrid app, built using Phonegap for cross platform compatibility. Most apps use AngularJS mobile as the internal framework.

  • How does Support work? Is it a yearly contract?

The cost includes 6 months of email/ticket support to the customer (you) but not to your end users.

  • How does deploying to the app stores work?  Do you deploy it or do I have to register for a developer account and do it?

We prefer that you sign up for your own store accounts and give us access so that we can launch using your account. We can launch using our account as well, but from a branding perspective we seriously don’t recommend that :)

  • What kind of hardware/software would I need to build the app myself?
To build for iOS -

      1. A developer account on iTunes/Apple

      2. You will need a Mac with the latest Mountain Lion (Older versions may work, but not tested)

      3. Xcode 6

To build for Android -

      1. A Google Play Store Account

      2. Android Developement Tool - ADT Bundle

  • Which version of EasySocial is compatible with EasySocial App?
    1. You need to have atleast EasySocial v1.3.7 if you are using EasySocial App v2
    2. In v3 app we will get rid of this limitation.
  • How Long does it take to publish the app on playstore and iTunes?

    1. For releasing process of android it will get published on the same day we upload the app, for ios it will take around 10-15 days to review & release the app as per the apple standard process.

  • What if your site / App is going to contain Adult / X rated content?
    1. Under section 65 of Information and Technology Act India. We're prohibited to work for / transmit / view adult content.
    2. So, strictly no support and builds will be provided for app having adult / x rated content.
  • Will the App be provided in any language?
    1. Yes, the app can be provided to you in any language (you will have to provide the transalations) you want. However, that language can't be changed later.